Cybersecurity Program Overhaul
Goal: Redesign a legacy program to improve learner outcomes and hiring rates by aligning the curriculum with real-world job demands in cybersecurity
PROJECT SNAPSHOT
Role
Lead Instructional Designer
Project
Cybersecurity Program Overhaul
Program Length
6-9 months
Program Goal
Reskill beginners into job-ready cybersecurity professionals
Project Duration
8 months
Stakeholders
Head of Portfolio Management Office, Director of ID, Manager of ID, Content Manager, Editor, Program Manager, Student Support, Product Manager, Security Team, Procurement Manager, Career Services Manager
Tools & Platforms
Custom LMS (Contentful), Infosec VM Environment, Tableau, Slack, Zoom, Microsoft Office Suite, SharePoint, screen recording + GIF tools, Jira
Accreditation Support
Maintained program documentation to support higher education accreditation standards
PROBLEM
The original cybersecurity program was built as a temporary solution—five years later, it was still in use. My task was to completely reimagine it to improve learner outcomes and prepare students for real-world job demands in the field. Key issues included:
Outdated, disjointed curriculum
Low graduation rates (40%)
Poor hired rates (20%)
A problematic virtual machine (VM) platform used for labs and assessments—costing $600 per student
PROCESS & SOLUTIONS
I led a full program redesign grounded in real-world application. Here’s how I approached it:
Replaced the costly VM platform by teaching students to build their own virtual machines—something cybersecurity professionals actually do. This built real-world skills and cut per-student costs by 95% (from $600 to $30).
Negotiated a Microsoft partnership to provide Windows licenses for student VMs. This was a complex, multi-month process with no existing precedent for either organization.
Introduced adaptive project-based learning options—easy, moderate, advanced. Students could engage at a level they felt comfortable while building the same essential competencies. It also provided more hands-on practice, a common student request.
Nimbly adapted to shifting program requirements. When the job guarantee was removed mid-project, I transitioned from high-stakes assessment verification to a student-driven honor system with self-checks, still ensuring learner success.
Implemented a Career Prep Checklist. Originally tied to the job guarantee, it was a cornerstone of student success and a model for all future career transition programs.
Proactively managed risk across three major areas:
Educator Readiness – Educators would need new training so I involved them as beta testers, so they learned the content by engaging with it firsthand.
Licensing Barriers – Led the Microsoft licensing negotiations from initial ask to the contract stage, collaborating closely with the procurement team.
Change Management – Navigated resistance from leaders hesitant to take ownership of a large-scale change. I clarified the benefits for both students and the organization, ultimately securing full approval.
RESULTS
Reduced cost per student 95% from $600 to $30
Designed a program predicted to double graduation and hiring rates.
Sadly, the program was cancelled due to a shift away from B2C offerings. Still, the redesign work was considered a model for future curriculum transformations—and a major leap forward in instructional strategy, cost-efficiency, and student experience.